1.Do you offer framed prints or canvas options?

Yes, we offer multiple premium options:

– Fine Art Prints: Museum-quality prints on archival paper
– Canvas Prints: Gallery-wrapped on wooden stretcher bars
– Framed Prints: Custom framing options available
– Metal Prints: High-definition aluminum prints

Each option comes with detailed specifications and care instructions.

2.Are there any additional costs such as taxes or duties?

For transparency, we show all costs upfront:

– All applicable taxes are calculated at checkout
– Import duties (if any) are included for most countries
– Shipping costs are clearly displayed
– Any additional services (like express shipping) are optional

3.How do I care for my artwork?

To maintain your artwork’s quality:

– Avoid direct sunlight exposure
– Maintain consistent room temperature
– Use proper cleaning methods (detailed in our Art Care Guide)
– Consider professional framing services
– Follow our artwork-specific care instructions

4.What is your quality guarantee?

We stand behind our quality:

– Premium materials sourced from trusted suppliers
– Quality Assurance inspection before shipping
– Color accuracy guaranteed
– Professional packaging for safe delivery
– Customer satisfaction commitment

5.What if my artwork arrives damaged?

In the rare case of damage during transit:

– Document the damage with photos immediately
– Contact our support within 48 hours of delivery
– We’ll initiate our damage claim process
– A replacement artwork will be expedited
– Return shipping costs covered by us

6.Can I track my international shipment?

Yes, all international shipments include:

– Real-time tracking updates
– Customs documentation status
– Estimated delivery windows
– Local carrier tracking once in destination country
– Email notifications at key shipping milestones